FAQs

Got Questions? We’ve Got You Covered.

Below you’ll find answers to the most common questions about our same day courier services, including collection times, delivery options, vehicle types, and nationwide coverage. We’ve designed this section to give you quick, clear information so you can book with confidence.

If you can’t find what you’re looking for, our team is always ready to help. Whether you need advice on the right vehicle, a time-critical delivery, or a quick quote, simply get in touch and we’ll guide you through the process. We’re here to make your delivery simple, fast, and stress-free.

60-Min Pick-up

Vehicle on the road fast

Fully Insured

Same Day Delivery

Nationwide Coverage

Anywhere in the UK, anytime

24 / 7 / 365

Always available

Courier info

Vehicle

Get your Quote

Journey

Pick-up Postcode

Delivery Postcode

When

ASAP Future Date

      EXCELLENT  
   Based on 1050 reviews 
    
 
 
 
   
 
 
      Posted on Google  
   
   margaret rozga 
 10 October 2026
 
 
  An exemplary service from this company. Craig and his brother(who took my call well out of office hours) were professional and helpful. I have never had a company who kept me informed so much, they were great. Max followed up after delivery and again was wonderful. Altogether a 5 star company. Thank you.
  
 
     Posted on Google  
   
   Harsh Suthar 
 8 October 2026
 
 
  Recently used their service and James was really helpful and quick with his response and made the experience hassle free.
  
 
     Posted on Google  
   
   Sandrine Iglesias 
 8 October 2026
 
 
  We used Collect Same Day Couriers for a last minute job. The service was absolutely smooth and brilliant. Jordan was really helpful from the quote to checking everything happened smoothly. Would highly recommend
  
 
     Posted on Google  
   
   stephen gelb 
 7 October 2026
 
 
  Extremely professional company
A massive thanks to Chelsea for assistance in dealing with my enquiry
Highly recommended
  
 
     Posted on Google  
   
   Jayne Mills 
 7 October 2026
 
 
  A great quick, secure and friendly service. They communicate every step of the way and the follow up is brilliant. The company really care about your goods and the service they provide.
  
 
     Posted on Google  
   
   Debbie Wingrove 
 5 October 2026
 
 
  Great, fast service that we were able to track.  Friendly very helpful team, especially Chelsea.  Many thanks
  
 
     Posted on Google  
   
   Rsham H 
 5 October 2026
 
 
  Great service from Collect Same Day Couriers. Jordan was very helpful, professional and friendly throughout the process. Everything was handled smoothly and efficiently. Highly recommended!
  
 
     Posted on Google  
   
   stanley kay 
 2 October 2026
 
 
  After being let down by dhl. I spoke to a chap called Lee at collect same day couriers I said I had seven boxes to go from warrington to bakewell as soon as possible he gave me a price and 20min later a van arrived. 2hr.20 later the boxes had arrived in bakewell I got a email saying they had been delivered. 10/10   for such a fast service .10/10 for being so helpful .
From a very satisfied customer   10/10
MR.S.KAY
  
 
     Posted on Google  
   
   Rory Moore 
 30 September 2026
 
 
  Great service, fast on time for my small package That I needed delivered same day. It was collect on time and delivered with in the hour time slot gave me . I surely use again and Josh was so helpful and clear on the call setting this up.
  
 
     Posted on Google  
   
   Paula Kaczmarczyk 
 28 September 2026
 
 
  great service - Chelsea was fantastic in organising the transfer so quickly. The driver was at the collection point 15 mins from the payment made, and delivered the parcel shortly after. I would definitely recommend using 'Collect Same Day Couriers Ltd' for urgent collections and deliveries.

Trustindex rating score: 5.0 of 5, based on 756 reviews

Same Day Team

FAQs

1. What is a same day courier service?

A same day courier service collects and delivers your goods on the same day, using direct, point-to-point transport with no depots or delays.

2. How quickly can you collect my delivery?

We can typically collect within 60 minutes in most UK locations, depending on availability and distance.

3. Do you offer nationwide same day delivery?

Yes, we provide same day courier services across the UK, covering all major cities and surrounding areas.

4. What types of items can you deliver?

We handle everything from documents and parcels to pallets, fragile goods, and large consignments.

5. What vehicles do you use?

Our fleet includes cars, small vans, long wheelbase vans, Luton tail lifts, and 7.5T trucks to suit all delivery sizes.

How do I know which van to choose?

We’ve made it easy to work out what sort of vehicle you’ll need for your delivery – all the dimensions and capacities are outlined on the Fleet page of our website.

6. Is my delivery insured?

Yes, all deliveries are fully insured, giving you peace of mind from collection to final delivery.

7. Can I track my delivery?

Yes, we provide updates throughout the journey and proof of delivery once your item has been delivered.

8. Do you offer business or trade accounts?

Yes, we offer trade accounts with benefits such as priority service, dedicated support, and flexible billing options.

9. How much does a same day courier cost?

Pricing depends on distance, vehicle type, and urgency. Contact us for a fast, competitive quote.

10. How do I book a same day courier?

You can book by phone, email, or using our online quote form. Our team will quickly arrange the best solution for your delivery.